Everything Your Facility Needs. One Platform. Anywhere.
Stop switching between 5 different systems. VOB verification, payment prediction, referral management, RCM billing, fax, and CRM—all in one platform that works on your phone, tablet, or desktop. No separate app to download.
Full Platform Access From Your Phone
Not a watered-down mobile app—the complete VProGo platform designed for mobile first. Install directly from your browser in 30 seconds. No App Store. No waiting. Just open Safari or Chrome, add to home screen, and you're running.
No App Store Required
Progressive Web App (PWA) installs directly from browser. Safari on iOS, Chrome on Android. Shows as a native app on your home screen with full-screen experience.
Real Push Notifications
Get notified when VOBs complete, messages arrive, authorizations expire, or expenses need approval. 18 customizable sound options. Toggle by category. Works even when app is closed.
Works Offline
View cached VOB history, contacts, calendar, and recent activities without internet. Service worker syncs automatically when connection returns.
Built for Field Work
BD reps log activities during visits. Admissions checks VOB at bedside. Owners approve expenses from anywhere. 44x44px touch targets, swipe gestures, mobile-optimized layouts.
Know What You'll Collect Before You Admit
Our proprietary prediction engine analyzes benefits, historical payments, and network data to tell you exactly what to expect—before the patient walks through the door.
Confidence-Scored Predictions
Every estimate includes a confidence score so you know how reliable it is. Low, expected, and high ranges—never just a guess.
Add Your Rates, Boost Accuracy
Upload your contracted rates for near-perfect predictions. Your data stays yours—or opt into our network to benefit from aggregate insights.
Gets Smarter Over Time
Use our RCM billing and actual payments flow back into your predictions automatically. The more you use VProGo, the more accurate it becomes.
Track Every Referral From First Call to Discharge
170 data points per referral. Five-stage lifecycle with automatic EMR sync. The Working tab—unique to VProGo—lets you track referrals in active follow-up before they become admissions.
EMR Auto-Sync
Patients from Kipu, Alleva, or Sunwave automatically appear in Census. Authorization data, insurance info, and demographics flow in real-time.
The Working Tab
Track referrals that need follow-up before admission. Set callbacks, log activities, attach VOBs. Move to Upcoming when admission is scheduled.
Authorization Tracking
Days remaining countdown. Expiring authorization warnings. UR data pulled directly from EMR. Never miss a reauthorization deadline.
Direct Clearinghouse Integration—No Middleman
Submit claims directly to ClaimMD. No third-party billing company marking up your rates. 105+ pre-submission validation rules catch errors before they become denials. Multi-location billing under one NPI with separate service addresses.
Prediction Feedback Loop
When payments come in, they automatically update the prediction engine. The more you bill through VProGo, the smarter your payment predictions become.
Multi-Location Billing
Run multiple facilities under one NPI. Each location gets its own service address, separate claim submission, and individual reporting—all in one dashboard.
ERA/835 Auto-Posting
Electronic remittance advice automatically posts to patient accounts. View payment details, adjustments, and denials in real-time.
Yes, Healthcare Still Runs on Fax.
We Handle It.
Receive faxes directly in VProGo. AI-powered OCR extracts text and classifies documents. Auto-generated summaries. Attach to referrals with one click. Send faxes without leaving the platform.
Receive & Send
Dedicated fax number. Receive faxes as PDFs in your inbox. Send faxes to any number without leaving the platform.
AI-Powered OCR
Automatic text extraction from scanned documents. Searchable content. Find any fax by patient name, date, or content.
Smart Classification
10 document types auto-detected: Insurance cards, clinical summaries, auth letters, lab results, prescriptions, and more.
Auto-Summaries
AI generates a brief summary of each fax. See what it contains before opening. Attach relevant faxes to referrals.
And That's Not Everything
CRM, expense management, employee tracking, customization—VProGo replaces the 5 different systems you're currently juggling.
Full CRM
- Contact management with custom fields
- Referral source tracking & attribution
- Activity logging (calls, visits, emails)
- Document storage & note-taking
- Calendar with Microsoft 365 sync
- Real-time HIPAA-compliant messaging
Expense Tracking
- BD rep expense submission
- Mileage tracking with location
- Receipt photo upload
- Approval workflows
- Per diem and lodging
- QuickBooks / Expensify export
Your Platform, Your Way
- 25+ customizable quick actions
- Essentials mode for simple users
- Full navigation control
- Employee activity reports
- Performance metrics by period
- VOB productivity tracking
Works With Your Existing Systems
VProGo isn't locked to any vendor. Our EMR-agnostic normalization layer means your data flows seamlessly regardless of which systems you use. Switch EMRs without losing your history.
EMR Systems
Patient data, census, authorizations, insurance
Kipu
ProductionPatients, census, auth, insurance, UR data
Alleva
ProductionFull bidirectional EMR sync
Sunwave
ProductionComplete patient integration
CRM Platforms
Bidirectional sync
Dazos
Contacts, referral sources, leads, VOBs, activities
Salesforce
Full OAuth sync with custom field mapping
Call Tracking
Auto-logged calls with attribution
CallTrackingMetrics
Real-time webhooks, source attribution
CallRail
Call analytics and recording links
Platform Services
Core infrastructure
pVerify
Insurance eligibility
ClaimMD
Direct clearinghouse
Microsoft 365
Email & calendar
Stripe
Billing & payments
Twilio
Fax & SMS
Need a custom integration? Contact us
Security That Goes Deeper Than a Checkbox
HIPAA compliance is table stakes. VProGo is built with database-level isolation, granular permissions, and audit trails that would satisfy any enterprise security team.
Row-level security ensures data isolation at the database level
Granular RBAC across 51 resources with page-level access control
AES-256 encryption for PHI at rest, TLS 1.3 in transit
Every PHI access logged with who, what, when, and from where
HIPAA Compliant
Full PHI protection with BAA available
SOC 2 Ready
Enterprise security controls and monitoring
Permission Requests
Users request access, admins approve—full paper trail
We Build Your Platform With You
No self-serve signup. No figuring it out yourself. Our team personally builds out your facility, configures your integrations, and stays with you through monthly support calls.
Facility Setup
We build your branded facility portal with custom subdomain, logo, and colors. Your team gets their own secure login URL.
We handle:
- Subdomain configuration
- Branding & logo setup
- User accounts & roles
- Permission configuration
Location & NPI
We configure all your treatment locations, NPIs, and billing addresses. Multi-location support from day one.
We handle:
- NPI verification & setup
- Service address configuration
- Multi-location structure
- Provider credentialing support
Integrations
We connect your EMR, CRM, and billing systems. Your data flows automatically—no manual exports.
We handle:
- EMR connection (Kipu, Alleva, Sunwave)
- CRM sync (Dazos, Salesforce)
- pVerify eligibility setup
- Call tracking integration
Ongoing Support
Monthly support calls with your dedicated account manager. We grow with you as your needs evolve.
We handle:
- Monthly check-in calls
- Training for new staff
- Feature configuration
- Priority support access